1. Agreement to Terms
Welcome to Traq ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website at traq.fi, our mobile applications, and all related services (collectively, the "Service").
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.
You must be at least 18 years old to use this Service. By using the Service, you represent and warrant that you are at least 18 years of age.
2. Description of Service
Traq is a financial management platform that provides the following services:
- Bank account connection and transaction syncing (via Plaid)
- Expense categorization and tracking (AI-assisted and manual)
- Budget creation and management (including AI-powered recommendations)
- Invoice creation, sending, and payment collection (via Stripe)
- Receipt scanning and OCR data extraction
- Tax deduction tracking and categorization (AI-assisted, Business tier)
- Estimated tax calculations for self-employed/1099 workers (Business tier)
- Financial reports and analytics
- Recurring subscription tracking
- Team collaboration and role-based access
We reserve the right to modify, suspend, or discontinue any part of the Service at any time without prior notice.
3. User Accounts
3.1 Account Creation
To use certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
3.2 Account Security
You are responsible for safeguarding the password and any other credentials used to access your account. You agree not to disclose your password to any third party and to take sole responsibility for any activities or actions under your account.
You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account at legal@traq.fi.
3.3 Account Termination
We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will immediately cease.
4. AI Features & Limitations
Traq uses artificial intelligence (powered by Anthropic Claude) for transaction categorization, budget recommendations, tax deduction scanning, receipt OCR, and tax estimation.
AI outputs are generated by algorithms and may contain errors, inaccuracies, or hallucinations. AI features are provided for informational and educational purposes only.
AI outputs do NOT constitute financial advice, tax advice, legal advice, or professional guidance of any kind. Users are solely responsible for verifying all AI outputs and making their own financial, tax, and legal decisions.
Traq makes no warranty as to the accuracy, completeness, or reliability of any AI-generated content. Users are strongly encouraged to consult qualified professionals, including but not limited to certified public accountants (CPAs), financial advisors, and tax attorneys, before acting on any AI-generated output.
5. Tax Features Disclaimer
Tax deduction tracking is an estimate-based tool designed to help organize potential deductions. It is not a tax preparation service and should not be treated as such.
1099 tax calculations provided by the Service are rough estimates that use simplified tax brackets and do not account for all individual tax circumstances. Traq does not file taxes, prepare tax returns, or act as a tax preparer.
Tax laws vary by state and jurisdiction and change frequently. Quarterly payment estimates provided by the Service are approximations only and may not reflect your actual tax obligations.
Always consult a licensed CPA or tax attorney for tax advice and preparation. You are solely responsible for the accuracy and completeness of any tax filings.
6. Financial Data Disclaimer
6.1 Data Syncing
Account balances and transaction data are synced via Plaid and other third-party service providers. Data accuracy depends on the information provided by your financial institutions.
6.2 Data Accuracy
Traq is not responsible for delays, errors, or omissions in synced financial data. Transaction data, account balances, and other financial information displayed through the Service may not reflect the most current state of your accounts.
6.3 Verification
Users should always verify financial data displayed in the Service against official bank statements and records from their financial institutions.
7. No Financial Advice
Traq is NOT a registered investment advisor, financial planner, or fiduciary. Nothing in the Service constitutes a recommendation to buy, sell, or hold any financial product, security, or investment.
Budget suggestions, spending insights, financial reports, and other analytical features are informational tools only. They are not personalized financial advice and should not be relied upon as such.
Users bear sole responsibility for all financial decisions made in connection with or based on information provided by the Service. You should consult with qualified financial professionals before making any financial decisions.
8. Subscription and Payment Terms
8.1 Subscription Tiers
Traq offers three paid subscription tiers: Personal ($9/month), Pro ($29/month), and Business ($79/month). Features available under each tier are described on our pricing page and may change from time to time.
8.2 Free Trial
New subscribers are eligible for a 14-day free trial. During the trial period, you may cancel at any time without being charged. If you do not cancel before the trial ends, your subscription will automatically convert to a paid plan and you will be billed accordingly.
8.3 Automatic Renewal
Paid subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. Cancellation takes effect at the end of the current billing period, and you will retain access to paid features until that date.
8.4 Refunds
Subscription fees are non-refundable after the 14-day free trial period, except as required by applicable law. No partial refunds are provided for unused portions of a billing period.
8.5 Price Changes
We reserve the right to modify our pricing. Any price changes will be communicated to you at least 30 days before taking effect.
9. Acceptable Use
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Transmit any malicious code, viruses, or harmful data
- Attempt to gain unauthorized access to our systems or other users' accounts
- Interfere with or disrupt the Service or servers
- Use the Service for any fraudulent or illegal purpose
- Collect or harvest user data without consent
- Impersonate any person or entity
- Use automated systems or bots to access the Service without permission
- Resell or redistribute the Service without authorization
10. Intellectual Property
10.1 Our Intellectual Property
The Service and its original content, features, and functionality are owned by Traq and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
10.2 Your Content
You retain ownership of any data, content, or materials you submit to the Service ("User Content"). By submitting User Content, you grant us a non-exclusive, worldwide, royalty-free license to use, store, and process such content solely for the purpose of providing the Service.
10.3 Feedback
Any feedback, suggestions, or ideas you provide about the Service may be used by us without any obligation to you.
11. Privacy
Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using the Service, you consent to our collection and use of data as described in the Privacy Policy.
12. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.
We do not warrant that: (a) the Service will function uninterrupted, secure, or available at any particular time or location; (b) any errors or defects will be corrected; (c) the Service is free of viruses or other harmful components; or (d) the results of using the Service will meet your requirements.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL TRAQ, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
- Your access to or use of or inability to access or use the Service
- Any conduct or content of any third party on the Service
- Any content obtained from the Service
- Unauthorized access, use, or alteration of your transmissions or content
- Any financial losses, missed tax deductions, incorrect tax estimates, or penalties arising from reliance on AI-generated outputs, tax calculations, or other features of the Service
- Any decisions made or actions taken based on information provided by the Service
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TRAQ EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT.
IN NO EVENT SHALL TRAQ'S TOTAL AGGREGATE LIABILITY EXCEED THE TOTAL AMOUNT OF SUBSCRIPTION FEES ACTUALLY PAID BY YOU TO TRAQ DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
14. Indemnification
You agree to defend, indemnify, and hold harmless Traq and its officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Service.
15. Governing Law and Disputes
15.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of Finland, without regard to its conflict of law provisions.
15.2 Dispute Resolution
Any disputes arising from these Terms or your use of the Service shall first be attempted to be resolved through good-faith negotiations. If such negotiations fail, disputes shall be resolved through binding arbitration in accordance with Finnish arbitration laws.
16. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use the Service after any revisions become effective, you agree to be bound by the revised terms.
17. Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.
18. Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices published by us on the Service, constitute the entire agreement between you and Traq regarding your use of the Service.
19. Contact Us
If you have any questions about these Terms, please contact us:
- Email: legal@traq.fi
- Website: traq.fi/contact